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Have a question, want a demo, or ready to get started? We'd love to hear from you.
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Email Us Directly
ioxosoftware+chatforge@gmail.comResponse Time
We typically respond within 24 hours on business days. Priority support customers get a response within 4 hours.
Frequently Asked Questions
Do I need technical skills to use ChatForge?
Not at all. ChatForge is designed for non-technical users. Upload your documents, configure your bot through our dashboard, and embed it with one line of code. No coding required.
Can I cancel anytime?
Yes. All plans are month-to-month with no long-term contracts. You can cancel, upgrade, or downgrade at any time from your account settings.
How long does it take to set up a chatbot?
Most users have their first bot live in under 10 minutes. Upload your documents, add a few Q&A pairs, and embed the widget on your site. That's it.
What file formats do you support?
ChatForge supports PDF and DOCX files. You can also provide website URLs for automatic content extraction.
Is my data secure?
Absolutely. All documents are encrypted at rest and in transit. We never use your data to train models. Your content stays private and is only used to power your chatbot.
Can I use my own branding?
Yes. You can customize the widget colors, welcome message, and bot persona to match your brand on any plan.
Ready to Build Your AI Chatbot?
Join hundreds of businesses using ChatForge to automate customer support, capture leads, and deliver instant answers.